Payment methods

Which payment methods are accepted on our website?

Several different payment methods may be used on our website. The payment methods available may vary depending on the country where you book, the amount of time before your trip, and whether you use the website or mobile app.

Privacy and secure payments

When you submit a payment on our website, your payment data is encrypted and transmitted via a secure connection. The encryption of information transmitted online depends on your browser, according to the highest standards. Some transactions are processed through our partners, Worldline and Adyen. They process online payments and payment information on our behalf. Your payment data is transmitted to Worldline or Adyen via a secure connection and for the sole purpose of processing your requested payment. Your data is never disclosed or forwarded to third parties or used for commercial purposes.

Available payment methods

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We accept the following payment cards: American Express, AIR FRANCE KLM – AMERICAN EXPRESS, Diners Club, Discover, JCB (Japan Credit Bureau), Maestro, Mastercard, Visa, Visa Electron and UATP / AirPlus. Please note that a payment surcharge may apply. Payments made by card may be subject to 3DSecure payment authentication.Complete information about 3D SecurePayment reservation Within a few days after booking your ticket, your bank account will be charged with the amount needed for your purchase. Your bank withholds this amount until we finalize your payment, after which point your account will be officially debited. This may take up to 30 days. When purchasing multiple tickets at once, some banks do not fully release the reserved amount when the actual debit is made. Therefore, an amount remains blocked until the authorization expires. Unfortunately, this procedure is not part of our services. We recommend contacting your bank to request the release of the reserved amount.

You can book your ticket online and pay in up to 4 interest-free installments using your credit card.  

How does it work?  

When booking online, select credit card as your payment method and enter your card details on the payment. Then, select Brazil as your country or region and the number of desired installments (1, 2, 3 or 4).  

The total price will be split equally per the number of installments chosen, in BRL and at the current exchange rate. 

CONDITIONS  

  • Valid only for credit cards issued in Brazil, for purchases done in local currency (BRL); 
  • Valid only when the international flights are operated by Air France or KLM; 
  • Valid only for trips departing from in Brazil that include one of the following legs: São Paulo – Paris; Rio de Janeiro – Paris; Fortaleza – Paris; São Paulo – Amsterdam; Rio de Janeiro – Amsterdam; and Fortaleza – Amsterdam. 
  • Any booking that does not meet these criteria will be billed as a single payment.  
  • Air France can cancel or reject this payment method without prior notice. 

With an E-Wallet, you can combine various payment options, such as your credit card and bank account. Please make sure you can pay the total amount with your E-Wallet. Some E-Wallets limit the amount you can pay at once. As soon as your E-Wallet provider informs us that the payment has been made, you will receive your ticket via email. Some of the main E-Wallets offered are PayPal, Apple Pay, Google Pay, WeChat Pay, AliPay, KakaoPay. Please note that a payment surcharge may apply. PayPal PayPal's digital wallet allows you to pay for purchases online (not possible with American Express cards). You must have a PayPal account to use this payment method.Learn more about PayPal

Online banking, or real-time online banking, enables you to pay for your online purchases securely. We accept online banking payments made through amongst other iDEAL, FPX, CUP, Nordea, Trustly, Sofort, Pix.

You pay via our partners Worldline or Adyen when using online banking.

Please note that a payment surcharge may apply.

If you want to pay at the Ticket Office, make sure to bring along the booking confirmation or booking reference you received by email. You must proceed with payment according to the instructions given in your booking confirmation email. If we do not receive the total amount on time, your ticket issuance may be delayed or canceled. Please note that a booking fee and/or a payment surcharge may apply. Some ticket offices and airports counters no longer accept cash. Please make sure you are able to pay with an internationally accepted credit or debit card.

You can pay online for all or part of your booking using a voucher. You can use several vouchers for the same booking. If the amount of the voucher is greater than the price of the ticket, the remaining amount will be credited to a new voucher. Please note:

  • Vouchers are non-transferable and must be used for the passenger whose name is stated on the original voucher.
  • The payment of an option with a voucher is possible, after the purchase of the ticket, in the "My Bookings" section of our website.
  • Vouchers issued by both Air France and KLM are accepted.
  • You can use a voucher issued in a currency other than that of your booking.
  • Each passenger may use up to 2 vouchers per booking within a limit of 3 vouchers per booking file.
  • A voucher is valid for 12 months from the date of issue.

The prices stated on the Air France website are shown in one specific currency for each country. However, on most of our websites it is possible to pay in another currency when you pay with some card(s) or PayPal.  An exchange rate that includes a foreign exchange margin is used to convert the original currency into the preferred payment currency. This foreign exchange margin is market-based, and Air France always endeavors to keep this margin lower than the margins that are similarly applied by credit and debit card-issuing institutions like banks. However, Air France cannot be held liable for any differences in these rates. If the currency you select is different from the currency billed on your credit or debit card statement, the bank issuing the card will convert the transaction using their rate. Air France cannot be held liable for this conversion. If your credit or debit card account resides in a card-issuing institution in a different country, the institution issuing your card may still charge a fee. This depends on the country and bank. These fees are called ”overseas charges” or “cross-border charges” and are not related to exchange rates. Your bank may charge this fee regardless of what currency you select for payment at Air France. This is subject to the agreement between the bank and the cardholder. Consequently, Air France cannot be held liable for these fees.